Growth Programme & Operations Lead

The Growth Programme & Operations Lead at WPP Media is a pivotal role within the Global Growth & Transformation team, focusing on enhancing client relationships and driving operational excellence. WPP Media, as WPP's AI-driven media operating unit, integrates media, data, and partnerships to deliver personalized media solutions at scale, ensuring clients have clear insights into their media investments.

In this position, the individual is responsible for owning and managing the relationship intelligence system across global clients. This entails building, operating, and evolving systems, data, and processes that enable WPP Media to understand, manage, and activate senior client relationships effectively. The role involves translating relationship insights into actionable priorities and interventions, ensuring that relationship data is consistently captured and utilized to add value.

The ideal candidate should have experience in operations, transformation, governance, or client systems roles, with strong project and systems management capabilities. Comfort with data, insights, and structured information is essential, along with experience in building and running processes or frameworks. The role requires confidence in working with senior stakeholders and partners, and a proactive, organized, and delivery-focused approach.

WPP Media offers a dynamic and inclusive work environment, fostering creativity, collaboration, and continuous learning. Employees have access to the extensive global WPP network, providing opportunities for professional growth and development. The company adopts a hybrid working model, with teams in the office around four days a week, and offers a comprehensive benefits package, including competitive medical and retirement plans, significant paid time off, and mental health awareness days.