Global Intake + Legal Assistant
The Global Intake + Legal Assistant position at Crisp Recruit is a remote role designed to support a leading personal injury law firm in enhancing their pre-litigation department. The firm, Cordisco & Saile LLC, has over 30 years of experience in defending the rights of individuals harmed by accidents and negligence, securing over $100 million in settlements. This role is integral to the firm's mission of delivering top-tier legal support while treating each client with personalized care.
In this role, the assistant will be responsible for managing documents by requesting and securing police reports and medical records essential for case preparations. They will coordinate communication by preparing and sending standardized correspondence and claims letters. The assistant will execute routine pre-litigation tasks using Litify task workflows, ensuring timely progression of each file. Additionally, they will proofread and verify AI-generated documents for accuracy before distribution and handle prospective client calls, converting inquiries into signed agreements when necessary. Regular communication with in-house paralegals and participation in task-focused pod meetings are also key aspects of this role. The assistant will utilize AI tools like EVE to enhance document processes and reduce manual involvement.
Ideal candidates should demonstrate precision and process execution, with a proven ability to follow structured, repetitive tasks with high accuracy and attention to detail. An autonomous and proactive work style is essential, as the role requires working independently with minimal supervision and self-motivation to overcome challenges. Clear communication skills, both verbal and written, are necessary for effective interaction with clients and team members. Technical proficiency, including familiarity with Litify or a willingness to learn, as well as competency in Adobe and email communication tools, is required. Bilingual candidates, particularly those fluent in Spanish, are strongly preferred to serve a diverse client base and enhance intake coverage. Experience in phone sales or legal intake, with proficiency in closing deals via digital tools, is also advantageous.
Compensation for this role is commensurate with experience and skill level, with potential performance-based incentives for roles focused on intake and sales closures. Additional perks include flexible work arrangements, allowing for a dynamic environment with clear task queues and measurable performance indicators to drive success. The firm offers growth opportunities, including formal training on advanced systems like Litify and EVE, with opportunities for cross-training in intake. Collaboration within attorney-led pods provides direct experience and insight into high-caliber legal operations.
Crisp Recruit is committed to fostering a supportive work environment that values diversity and personal growth. The firm emphasizes autonomy and accountability, allowing team members to thrive in a dynamic environment with clear task queues and measurable performance indicators. Employees are encouraged to engage in continuous learning opportunities, expanding their skills in a supportive environment that values personal and professional development. The firm's culture promotes empowerment and proactive problem-solving, paving the way for meaningful client outcomes.