Fraud Manager - West Africa
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WE ARE LOOKING FOR A FRAUD MANAGER - WEST AFRICA TO JOIN OUR FRAUD TEAM; AS WE SCALE UP AND DRIVE DIGITAL AND FINANCIAL INCLUSION ACROSS OUR MARKETS.
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ROLE OVERVIEW
As Fraud Manager, you'll own the full cycle of consumer fraud risk management from establishing prevention systems and processes, to leading analytical detection and diagnosis of fraud events, to directing investigations and criminal proceedings, to implementing mitigation measures. You'll develop country-wide fraud policies and processes, manage KPIs, lead a team of investigators and analysts, build detection solutions, and collaborate with Legal, Internal Audit, and Product teams. You'll create a culture of fraud awareness across M-KOPA while managing a large portfolio of investigation and assurance engagements. This role directly protects how 7 million customers experience financial trust.
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ABOUT M-KOPA
M-KOPA is a financial technology company protecting financial access for 7 million customers across Africa. We've unlocked $2+ billion in credit for people who'd never accessed formal financial services. We've contributed $45 million in taxes to African economies, assembled 2 million smartphones in Kenya, and financed 4,000+ e-motorbikes; saving riders an average of $5.62 daily.
We're deliberately scaling our fraud management infrastructure globally. We need leaders who understand that managing fraud risk here means protecting something different: 7 million customers accessing financial services for the first time, building trust in a system designed for their economic empowerment.
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