Field Service Technician Supervisor

The Field Service Technician Supervisor at Quenchwater is responsible for leading a team of service technicians to ensure the efficient installation, maintenance, and repair of the company's filtered water systems, including bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers. This role is pivotal in upholding Quenchwater's commitment to delivering high-quality, environmentally conscious water solutions to a diverse clientele.

Key responsibilities include supervising and mentoring field service technicians, coordinating daily service routes, and ensuring adherence to company standards for quality and safety. The supervisor will also conduct regular performance evaluations, provide technical training, and oversee inventory management to maintain optimal service operations.

Candidates should possess strong leadership and organizational skills, with a minimum of two years' experience leading technical teams. A bachelor's degree in business administration, operations, logistics, or a related field is preferred. Proficiency in Salesforce, knowledge of key performance indicators (KPIs), and technical expertise in water filtration systems are essential. A valid driver's license and the ability to work flexible hours as needed are also required.

Quenchwater offers a competitive compensation package, including health insurance, dental and vision coverage, a 401(k) plan with employer matching, and generous paid time off. Employees also benefit from ongoing training and development opportunities to support career growth within the company.

Joining Quenchwater means becoming part of a mission-driven organization dedicated to reducing single-use plastic waste by providing sustainable water solutions. The company fosters a collaborative and inclusive work environment, encouraging innovation and professional development among its team members.