Field Operations Manager

The Field Operations Manager at Via Transportation is a pivotal role within the Operations team, responsible for overseeing the daily operations of transit services in Rochester, MN. Via Transportation is a technology company dedicated to transforming public transportation systems into efficient, data-driven networks, partnering with numerous agencies worldwide.

In this role, the manager will ensure the smooth operation of transit services, making real-time decisions regarding fleet management, driver coordination, compliance, and addressing rider needs. They will guide and support drivers, foster strong relationships, and implement operational improvements based on community feedback. Utilizing data and technology, the manager will analyze service performance and collaborate with internal teams to enhance efficiency and rider experience.

Candidates should have experience in operations, people management, logistics, customer service, or process-oriented roles. Strong relationship-building skills, a proactive and hands-on approach, and the ability to think both tactically and strategically are essential. A mission-driven mindset focused on expanding transportation access and improving community mobility is also important.

The position offers a salary range of $65,000 to $75,000 per year, with a comprehensive benefits package that includes free medical plans and 401(k) matching.

Via Transportation is committed to creating public transportation systems that provide greater access to jobs, healthcare, and education. Joining Via offers the opportunity to be part of a mission-driven company at the forefront of public mobility innovation.