Field Application Engineer

ABOUT THE ROLE

As a Field Application Engineer (FAE) at FuriosaAI, you will serve as a technical bridge between our customers and internal engineering teams, providing in-depth support for hardware and software challenges. You will assist customers in navigating technical hurdles related to our AI processors, with a specific focus on Linux and PCIe-based NPU systems. This role is ideal for candidates eager to learn, adapt proactively, and contribute to the success of cutting-edge AI technologies.

The FAE position involves close collaboration with global customers, requiring effective communication in English and a willingness to travel internationally. Candidates with a background in fabless semiconductor companies or server manufacturers (ODM/OEM), particularly in test engineering roles, are highly preferred.

If you're passionate about AI hardware and excited to tackle complex challenges in a dynamic environment, we'd love to hear from you.

KEY RESPONSIBILITIES

- Partner with customers to identify, analyze, and resolve technical issues in AI hardware and software systems.

- Offer technical guidance on integrating FuriosaAI's AI processors into customers' systems, including support for PCIe and Linux environments.

- Execute product testing, troubleshooting, and debugging to ensure customer satisfaction.

- Channel feedback from customers to improve product quality and user experience.

- Lead technical training and support for customers during and after product deployment.

- Represent FuriosaAI's solutions at technical meetings, trade shows, and other industry events.

MINIMUM QUALIFICATIONS

- Bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience.

- Foundational understanding of computer architecture and electronic systems.

- Excellent interpersonal and communication skills, with the ability to synthesize and clarify customer requirements.

- Proactive attitude and the capacity...