Federal Technical Solutions Engineer
Arista Networks is seeking a Federal Technical Solutions Engineer to support critical missions across defense, intelligence, and civilian agencies. This role involves providing advanced technical support to U.S. government customers who rely on Arista's secure and resilient networking solutions. The position is part of a specialized support organization that collaborates closely with federal agencies, system integrators, and defense contractors to ensure optimal performance and compliance with government standards.
Key responsibilities include troubleshooting and resolving complex hardware, software, and network configuration issues in data center, campus, and routing deployments. The engineer will provide support via phone, email, and secure communication channels, collaborate with cross-functional teams to address escalated issues, and assist in product installation and optimization in line with federal security and operational standards. Additionally, the role involves documenting customer interactions and contributing to the development of knowledge base content tailored to the federal networking community.
Candidates should possess a Bachelor's or Master's degree in Computer Science, Electrical Engineering, Information Technology, or a related field, along with 2–5 years of hands-on experience in designing, deploying, configuring, and supporting network environments. A strong understanding of networking protocols and technologies such as AAA/TACACS, ACL, ARP, BGP, DHCP, Ethernet, ICMP, IGMP, IPv4/IPv6, LACP, LLDP, MPLS, NAT, OSPF, PIM, QoS, RIP, SNMP, STP/RSTP/MST, VLAN, and VRF is essential. Proficiency with troubleshooting tools like tcpdump, Wireshark, and IXIA, as well as strong Linux command-line and scripting skills (Python, shell, etc.), are required. Excellent verbal and written communication skills are crucial, especially in high-security or compliance-driven environments. U.S. citizenship is mandatory due to the nature of the customer base, with active security clearances (TS/SCI) preferred but not mandatory.
The new hire base pay for this role ranges from $71,000 to $137,000, depending on factors such as skills, qualifications, relevant experience, and work location. Arista offers different pay ranges based on work location to provide consistent and competitive compensation appropriate to the market. In addition to base pay, certain roles may be eligible for discretionary bonuses and equity. Employees in sales roles are eligible to participate in Arista’s Sales Incentive Plan, which pays commissions calculated as a percentage of eligible sales. U.S.-based employees are also entitled to benefits including medical, dental, vision, wellbeing, tax savings, and income protection. The recruiting team can share more details during the hiring process specific to the role and location.
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus, and routing environments. The company values diversity of thought and perspectives, fostering an inclusive environment where individuals from various backgrounds and experiences feel welcome. Arista's commitment to excellence has earned it several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. Joining Arista means becoming part of a team that takes pride in its track record of success and strives to maintain the highest standards of quality and performance in everything it does.