Enterprise Account Director – Client Success
The Enterprise Account Director – Client Success at Storable serves as the executive point of contact for a select portfolio of top-tier clients. This role is pivotal in managing strategic client relationships, ensuring alignment between client needs and Storable's technology solutions. The director will advocate for clients internally to drive value and growth, engaging directly with C-suite stakeholders to shape long-term partnership strategies.
Key responsibilities include developing and maintaining deep, trusted relationships with senior executives, including owners and CEOs. The director will lead executive business reviews, strategy sessions, and long-term planning cycles with client leadership and Storable executive stakeholders. Additionally, the role involves acting as the voice of the strategic client internally, partnering cross-functionally with Product, Engineering, Sales, Support, and Implementation teams to influence direction and drive an exceptional end-to-end experience.
The ideal candidate will have over 10 years of experience in Enterprise Customer Success, Strategic Account Management, or a similar executive-level client-facing role in SaaS or B2B technology. They should demonstrate the ability to build and maintain relationships with Owners, CEOs, CFOs, COOs, CIOs, and other executive stakeholders. Exceptional communication, influence, negotiation, and presentation skills are essential, along with proficiency in CRM software and sales tracking tools.
Storable offers a competitive salary range of $150,000 to $170,000 annually. Benefits include generous health coverage, a 401(k) match after 60 days, employer contributions to HSA, flexible vacation policy, and fully paid parental leave. Additional perks encompass a home office sign-on bonus, fertility care support options, and access to financial experts to assist in achieving financial goals.
Storable fosters a culture built on innovation, collaboration, and a passion to 'Win More.' The company is committed to delivering exceptional value to customers and supporting the personal and professional growth of employees. With over 1,000 employees worldwide, Storable provides ample opportunities for career advancement and development within a dynamic and growing organization.