Engineering Manager, Email
Braze is seeking an Engineering Manager to lead our Email team, responsible for building and maintaining the core infrastructure that delivers billions of personalized emails monthly to our customers' end users. This includes developing a highly parallelized platform for email personalization and delivery at scale, managing REST APIs for user subscriptions, creating web pages for end-user preference management, and designing dashboards for customer email domain configurations.
In this role, you will collaborate closely with product managers, designers, and engineers to develop new features based on customer feedback and scale the email channel as message volumes grow. Your responsibilities will include recruiting, coaching, and developing team members, guiding key architectural decisions, and, when necessary, contributing directly to the codebase to solve major engineering challenges. You will also have broad responsibility for defining the team's vision, goals, and processes.
The ideal candidate will have over 5 years of software engineering experience with a strong track record of success, including at least 2 years leading high-performing teams. You should thrive on autonomy and responsibility, possess the ability to delve into technical details to inform decisions, and communicate effectively to make hard decisions and trade-offs. Experience in building foundational systems at scale and spearheading software projects that significantly advanced organizational goals is essential. Professional experience with technologies such as Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, JavaScript, or React is a plus.
Braze offers competitive compensation that may include equity, retirement and employee stock purchase plans, flexible paid time off, and comprehensive benefit plans covering medical, dental, vision, life, and disability. Family services include fertility benefits and equal paid parental leave. Professional development is supported through formal career pathing, learning platforms, and a yearly learning stipend. The company fosters a collaborative, transparent, and fun culture recognized as a Great Place to Work®.
Joining Braze means becoming part of a genuinely approachable, exceptionally kind, and intensely passionate team. The company sets high standards, champions teamwork, and promotes work-life harmony while navigating rapid global growth. Braze is committed to greater equity and opportunity both inside and outside the organization, offering a vibrant culture where diverse passions are shared, and continuous learning is encouraged.