Dispatch Lead

As a Dispatch Lead at Via Transportation, you will oversee a frontline operations team responsible for customer support and real-time dispatching functions. This leadership role requires strong people management skills, sound judgment, and the ability to thrive in a fast-paced environment where priorities can change quickly. You will coach and develop your team, manage staffing and scheduling, solve operational challenges in real time, and partner closely with local leadership to identify root causes and implement long-term improvements. This is an in-person position based in Park City, Utah, five days per week, with potential weekend availability based on operational needs.