DevOps Technical Support Engineer II
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Romania, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
We're looking for an early-career Technical Support Specialist to join our DevOps team at airSlate. This isn't a traditional helpdesk position — it's a structured entry point into a DevOps engineering career, with real exposure to production infrastructure from day one.
You'll be part of an on-call rotation, responding to live incidents, processing infrastructure requests, and gradually taking on more complex tasks like Terraform PRs, CI/CD pipeline debugging, and AWS and Kubernetes troubleshooting. The team operates on a clear competency framework that takes engineers from Basic to Expert across all major DevOps domains, so your growth here is intentional and supported.
This role is a great fit if you've already started your DevOps journey — through courses, home labs, certifications, or self-study — and you're ready to accelerate by working with real systems.