Deployment Strategist (Mandarin Speaking)
Operating beyond the scope of conventional services or solutions engineering, Deployment Strategists function as embedded technical advisors. You will manage the entire spectrum of customer outcome, initiating with deep discovery and investigative work and culminating in the design, integration, and long-term empowerment of the user.
This position exists at the nexus of analytical rigor, specialized domain knowledge, and strategic customer partnership. You will engage directly with clients to internalize their operational goals, developing bespoke workflows that allow organizations to leverage Chainalysis independently. Your impact hinges on robust investigative instincts, technical proficiency, and the capacity to cultivate trust through hands-on expertise and field credibility.
In this role, you’ll:
- Own end-to-end customer engagements — from discovery through investigation, solution design, deployment, enablement, and ongoing value delivery
- Partner directly with customers to understand investigative, intelligence, compliance, or operational objectives and translate them into actionable outcomes
- Design, build, and maintain custom workflows, notebooks, dashboards, queries, and data models using Chainalysis data and products
- Enable customers to operate solutions independently — building their capability so that Chainalysis becomes embedded in their operational infrastructure
- Act as the primary technical and domain advisor for your customers, building trusted relationships through hands-on expertise and credibility
- Deliver live training, demos, investigative walkthroughs, and technical briefings to both technical and non-technical audiences
- Pre-sales technical engagement for complex and strategic deals, helping customers understand what's possible and how to get there
- Collaborate closely with Product, Engineering, Global Intel, and Sales to influence roadmap and improve offerings based on field intelligence
- Develop and share...