Customer Success Manager

Nabis, founded in 2018, is a leading licensed cannabis wholesale platform operating across California, New York, and Nevada. The company offers a comprehensive suite of services, including an online marketplace, fulfillment, payment processing, financing, data analytics, and sales and marketing support. Nabis is recognized for its rapid growth and innovation in the cannabis industry.

The Customer Success Manager will be integral to Nabis's Partner Success team, focusing on building and maintaining strong relationships with brand partners. This role involves understanding partner needs, ensuring satisfaction with Nabis's services, and collaborating with internal teams to address any challenges. The manager will also play a key role in onboarding new partners and facilitating their integration into Nabis's platform.

Ideal candidates should have a background in customer success or account management, preferably within the B2B sector. Strong communication and interpersonal skills are essential, along with the ability to analyze data to inform decision-making. Experience in the cannabis industry is advantageous but not required.

While specific compensation details are not provided, Nabis offers a competitive salary and benefits package, including health insurance, paid time off, and opportunities for professional development.

Nabis fosters a collaborative and innovative work environment, encouraging employees to contribute ideas and grow within the company. The company is committed to diversity and inclusion, offering equal opportunities for all team members.