Customer Success Manager - Mid Market & Enterprise
ABOUT THE ROLE
As a Customer Success Manager at DataSnipper, you will be a trusted advisor and strategic partner to our customers, driving meaningful business transformation through our AI-powered platform. You will drive impactful customer outcomes throughout the entire customer journey, from onboarding through renewal and expansion, helping clients reimagine their audit and finance workflows, unlock efficiency gains, and achieve measurable ROI. Your mission is to position DataSnipper as an indispensable tool that transforms how our customers work, while building deep, trust-based relationships that drive long-term retention and growth.
This role offers a unique opportunity to work with audit and finance professionals who are at the center of global capital markets. You'll serve as their strategic partner, guiding them through digital transformation and helping them realize the full potential of AI-driven automation. If you're passionate about empowering customers to transform their businesses and ready to be the trusted advisor who makes it happen, we'd love to hear from you!
ABOUT DATASNIPPER
Audit and finance are still massively manual — and we’re changing that. DataSnipper is a $1B, bootstrapped unicorn with 600,000+ users across 180+ countries, already embedded in the daily workflows of top audit and accounting firms.
Now, we’re taking things further with our Excel Agent — bringing AI directly into where the work actually happens. Unlike generic AI tools, we don’t sit on the sidelines. Our AI operates inside Excel, with access to real documents and audit evidence — meaning it doesn’t just generate answers, it does the work, with full traceability.
We’re not just applying AI — we’re redefining how audit gets done. If you want to build something category-defining at scale, this is the place.
WHAT YOU WILL DO
- Act as a Trusted Advisor: Serve as a strategic partner to key stakeholders including Audit Partners and Managers, Controllers, Finance Direc...