Customer Service - Self Storage Manager

Public Storage, a leader in the self-storage industry, is seeking a Customer Service - Self Storage Manager to join our team. This role offers the opportunity to work independently across multiple locations, both indoors and outdoors, within a flexible schedule. As a Property Manager, you will play a crucial role in maintaining our facilities and ensuring customer satisfaction.

Key responsibilities include assessing customer storage needs and providing appropriate solutions, including the sale of packing and moving supplies. You will conduct daily inspections of storage units to verify inventory and readiness for rental, audit cash drawers, and perform bank deposits. Additionally, you will assist customers in staying current with payments by making reminder and collection calls as necessary.

The ideal candidate will have experience in customer service-oriented sales environments such as retail, restaurant, fast food, or other service-based industries. A valid driver's license and access to a personal vehicle are required for travel between work locations, with mileage reimbursement provided. Physical requirements include the ability to lift and move items weighing up to 35 pounds, as well as spending up to 50% of the time in outdoor environments, which may involve climbing stairs and opening large doors.

Compensation for this position is $15.00 per hour. Employees working an average of 20 or more hours per week are eligible for full-time benefits, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flexible spending accounts. Additional benefits include company-paid life and accidental death insurance, exclusive vendor discounts, and performance-based bonuses.

Public Storage has been recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranking us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Join us to be part of the self-storage industry's leading team.