Customer Service - Self Storage Manager

Public Storage, the leading company in the self-storage industry, is seeking a Customer Service - Self Storage Manager to join our team. This role offers the opportunity to work independently across multiple locations, both indoors and outdoors, ensuring the smooth operation of our facilities.

Key responsibilities include assessing customer storage needs and providing appropriate solutions, including the sale of packing and moving supplies. The manager will conduct daily inspections of storage units to verify inventory and availability, ensuring units are ready for rental. Additional duties involve auditing cash drawers, making bank deposits, and assisting customers with payments, including making reminder and collection calls as necessary.

The ideal candidate will have experience in customer service-oriented sales environments such as retail, restaurant, fast food, or other service-based industries. A valid driver's license and the use of a personal vehicle for travel between work locations or for other work-related tasks are required; mileage reimbursement is provided.

Compensation for this position is $17.00 per hour. Employees working an average of 20 or more hours per week are eligible for full-time benefits, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flexible spending accounts. Additional benefits include company-paid life and accidental death insurance, exclusive vendor discounts, and performance-based bonuses.

Public Storage has been recognized as a Great Place to Work by the Great Place to Work Institute. Employees have also voted the company as having Best Career Growth, ranking in the Top 5% for Work Culture and in the Top 10% for Diversity and Inclusion. This role offers a dynamic work environment with opportunities for professional growth within the industry leader in self-storage.