Customer Service - Self Storage Manager

Public Storage is seeking a Customer Service - Self Storage Manager to oversee daily operations across multiple locations. This role involves working both indoors and outdoors, ensuring facilities are well-maintained and providing exceptional service to customers. As the industry leader in self-storage, Public Storage offers a dynamic environment for career growth.

Key responsibilities include assessing customer storage needs, recommending appropriate solutions, and selling packing and moving supplies. The manager will conduct daily inspections to verify unit availability, perform routine maintenance, audit cash drawers, and make bank deposits. Additionally, the role involves managing customer accounts, including payment reminders and collection calls.

Candidates should have experience in customer service roles within sales environments such as retail, restaurants, or other service-based industries. A valid driver's license and personal vehicle are required for travel between locations, with mileage reimbursement provided. Physical requirements include the ability to lift items up to 35 pounds and spend significant time walking around facilities, including climbing stairs and performing cleaning tasks.

The position offers a starting wage of $15.00 per hour, with competitive weekly pay. Employees working an average of 20+ hours per week are eligible for full-time benefits, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flexible spending accounts. Company-paid life and accidental death insurance, exclusive vendor discounts, and performance-based bonuses are also available.

Public Storage has been recognized as a Great Place to Work, with accolades for Best Career Growth, Top 5% for Work Culture, and Top 10% for Diversity and Inclusion. Joining the team offers opportunities for professional development within a supportive and inclusive environment.