Customer Service - Self Storage Manager

Public Storage is seeking a Customer Service - Self Storage Manager to join our team. As the industry leader in self-storage, we offer a dynamic work environment where you will manage multiple locations, both indoors and outdoors, ensuring optimal customer service and facility operations.

In this role, you will assess customer storage needs, recommend appropriate solutions, and sell packing and moving supplies. Daily responsibilities include inspecting storage units to confirm inventory and availability, auditing cash drawers, making bank deposits, and assisting customers with payments, including making reminder and collection calls as necessary.

Successful candidates typically have experience in customer service-oriented sales environments such as retail, restaurants, fast food, or other service-based industries. A valid driver's license and the use of your own vehicle are required for travel between different work locations and for conducting other work-related business; mileage reimbursement is provided.

We offer a competitive hourly wage of $16.00, with flexible full-time schedules between 9:30 am and 6:00 pm (weekends until 5:00 pm). Employees working an average of 20+ hours per week become eligible for full-time benefits, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flexible spending accounts. Company-paid life and accidental death insurance, exclusive vendor discounts, and performance-based bonuses are also part of our Total Rewards package.

Public Storage has been recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranking us in the Top 5% for Work Culture and in the Top 10% for Diversity and Inclusion. Join us to be part of the self-storage industry's number one team.