Customer Service - Self Storage Manager

Public Storage, the leading provider in the self-storage industry, is seeking a Customer Service - Self Storage Manager to join our team. This role offers the opportunity to work independently across multiple locations, contributing to the company's commitment to exceptional customer service and operational excellence.

As a Self Storage Manager, you will assess customer storage needs, recommend appropriate solutions, and sell packing and moving supplies. Your daily responsibilities will include inspecting storage units to ensure readiness for rental, auditing cash drawers, making bank deposits, and assisting customers with payments, including making reminder and collection calls as necessary.

The ideal candidate will have experience in customer service-oriented sales environments such as retail, restaurants, or other service-based industries. A valid driver's license and the use of a personal vehicle for work-related travel between properties are required, with mileage reimbursement provided. Physical requirements include the ability to lift items up to 35 pounds and spend significant time walking around facilities, including climbing stairs and performing maintenance tasks.

Compensation for this full-time position is $19.00 per hour. Employees working an average of 20 or more hours per week are eligible for benefits, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flexible spending accounts. Additional perks include company-paid life and accidental death insurance, exclusive vendor discounts, and performance-based bonuses.

Public Storage has been recognized as a Great Place to Work, with accolades for Best Career Growth, Top 5% for Work Culture, and Top 10% for Diversity and Inclusion. Joining our team offers growth opportunities within a supportive and inclusive environment.