Customer Service - Self Storage Manager
Public Storage, the industry leader in self-storage solutions, is seeking a Customer Service - Self Storage Manager to join our team. This role offers the opportunity to work independently across multiple locations, both indoors and outdoors, within a flexible full-time schedule between 9:30 am and 6:00 pm, with weekends until 5:00 pm.
Key responsibilities include assessing customer storage needs, recommending appropriate solutions, and selling packing and moving supplies. The manager will conduct daily inspections of storage units to ensure readiness for rental, audit cash drawers, make bank deposits, and assist customers with payments, including making reminder and collection calls as necessary.
Candidates should have experience in customer service-oriented sales environments such as retail, restaurant, fast food, or other service-based industries. A valid driver's license and the use of a personal vehicle for travel between work locations are required, with mileage reimbursement provided. Physical requirements include the ability to lift and move items up to 35 pounds, spend up to 50% of time in outdoor environments, and perform cleaning and maintenance tasks to maintain facility appearance.
The position offers a starting wage of $14.00 per hour, with eligibility for full-time benefits by working an average of 20+ hours per week. Benefits include medical, dental, vision, 401(k) with match, paid time off, sick time, flex spending, company-paid life and accidental death insurance, exclusive vendor discounts, and performance-based bonuses. Mileage reimbursement is provided for work-related travel between properties.
Public Storage has been recognized as a Great Place to Work by the Great Place to Work Institute, with employees voting the company as having Best Career Growth, ranking in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Joining Public Storage means becoming part of the self-storage industry's leading team, with opportunities for professional growth and development.