Customer Service - Self Storage Manager

Public Storage, the leading provider in the self-storage industry, is seeking a Customer Service - Self Storage Manager to join our team. This role offers the opportunity to work independently across multiple locations, contributing to our commitment to exceptional customer service and operational excellence.

As a Self Storage Manager, you will assess customer storage needs, recommend appropriate solutions, and sell packing and moving supplies. Your daily responsibilities will include inspecting storage units to ensure readiness for rental, auditing cash drawers, making bank deposits, and assisting customers with payments, including making reminder and collection calls when necessary.

The ideal candidate will have experience in customer service-oriented sales environments such as retail, restaurant, or other service-based industries. A valid driver's license and reliable transportation are required, as the role involves traveling between different work locations and performing work-related tasks.

This full-time position offers a starting wage of $18.00 per hour. Employees working an average of 20+ hours per week are eligible for benefits, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flexible spending accounts. Additional perks include company-paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for work-related travel.

Public Storage has been recognized as a Great Place to Work, with employees voting us as having Best Career Growth, ranking us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Joining our team means becoming part of the self-storage industry's number one team, with opportunities for professional growth and development.