Customer Service - Self Storage Manager

Public Storage, the leading self-storage company, is seeking a Customer Service - Self Storage Manager to join our team. This role offers the opportunity to work independently across multiple locations, both indoors and outdoors, ensuring our facilities meet the highest standards and our customers receive exceptional service.

As a Self Storage Manager, you will assess customer storage needs, recommend appropriate solutions, and sell packing and moving supplies. Daily responsibilities include inspecting storage units to confirm inventory and availability, auditing cash drawers, making bank deposits, and assisting customers with payments, including making reminder and collection calls when necessary.

The ideal candidate has experience in customer service-oriented sales environments such as retail, restaurants, or other service-based industries. A valid driver's license and the use of a personal vehicle for travel between work locations are required, with mileage reimbursement provided. Physical requirements include the ability to lift items up to 35 pounds and spend up to 50% of the time in outdoor environments, performing tasks like climbing stairs and opening large doors.

This full-time position offers a starting wage of $15.50 per hour. Employees working an average of 20+ hours per week are eligible for benefits, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flexible spending accounts. Additional perks include company-paid life and accidental death insurance, exclusive vendor discounts, and performance-based bonuses.

Public Storage has been recognized as a Great Place to Work, with employees ranking us in the top 5% for work culture and top 10% for diversity and inclusion. We are committed to providing growth opportunities and fostering a supportive work environment.