Customer Service - Self Storage Manager

Public Storage, the leading self-storage company in the industry, is seeking a Customer Service - Self Storage Manager to join our team. This role offers the opportunity to work independently across multiple locations, both indoors and outdoors, within a flexible schedule. As a Property Manager, you will play a crucial role in maintaining our facilities and ensuring customer satisfaction.

Key responsibilities include assessing customer storage needs and providing appropriate solutions, including the sale of packing and moving supplies. You will conduct daily inspections of storage units to verify inventory and readiness for rental, audit cash drawers, and perform bank deposits. Additionally, you will assist customers with payments and make reminder and collection calls as necessary.

The ideal candidate will have experience in customer service-oriented sales environments such as retail, restaurant, or other service-based industries. A valid driver's license and the use of a personal vehicle for travel between work locations are required, with mileage reimbursement provided. Physical requirements include the ability to lift and move items up to 35 pounds and to spend up to 50% of the time in outdoor environments, including climbing stairs and opening large doors.

Compensation for this position is $16.00 per hour. Employees working an average of 20+ hours per week become eligible for full-time benefits, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flexible spending accounts. Company-paid life and accidental death insurance, exclusive vendor discounts, and performance-based bonuses are also offered.

Public Storage has been recognized as a Great Place to Work, with employees ranking us in the top 5% for work culture and in the top 10% for diversity and inclusion. We are committed to providing growth opportunities and fostering a supportive work environment.