Customer Service - Self Storage Manager

Public Storage, the industry leader in self-storage solutions, is seeking a dedicated Customer Service - Self Storage Manager to join our team. This role offers the opportunity to work independently across multiple locations, both indoors and outdoors, ensuring the highest standards of customer service and facility management.

As a Self Storage Manager, you will assess customer storage needs, provide appropriate solutions, and promote the sale of packing and moving supplies. Your daily responsibilities will include conducting storage unit inspections to confirm inventory and availability, auditing cash drawers, making bank deposits, and assisting customers with payments, including making reminder and collection calls when necessary.

The ideal candidate will have experience in customer service-oriented sales environments such as retail, restaurant, fast food, or other service-based industries. A valid driver's license and the use of a personal vehicle for travel between work locations are required, with mileage reimbursement provided. Physical requirements include the ability to lift and move items weighing up to 35 pounds and spending up to 50% of the time in outdoor environments, including climbing stairs and opening large doors.

Compensation for this position is $17.00 per hour. Employees working an average of 20+ hours per week become eligible for full-time benefits, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flexible spending accounts. Additional perks include company-paid life and accidental death insurance, exclusive vendor discounts, and performance-based bonuses.

Public Storage has been recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranking us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Join us to be part of the self-storage industry's #1 team.