Customer Service - Self Storage Manager

Public Storage, a leader in the self-storage industry, is seeking a Customer Service - Self Storage Manager to join our team. This role offers the opportunity to work independently across multiple locations, both indoors and outdoors, ensuring the smooth operation of our facilities.

Key responsibilities include assessing customer storage needs and providing appropriate solutions, including the sale of packing and moving supplies. The manager will conduct daily inspections of storage units to verify inventory and readiness for rental. Additional duties involve auditing cash drawers, making bank deposits, and assisting customers with payment reminders and collection calls as necessary.

Candidates should have experience in customer service-oriented sales environments, such as retail, restaurant, or other service-based industries. A valid driver's license and access to a personal vehicle are required for travel between work locations, with mileage reimbursement provided. Physical requirements include the ability to lift items up to 35 pounds and spend up to 50% of the time in outdoor environments, performing tasks like climbing stairs and maintaining facility cleanliness.

The position offers a competitive hourly wage, with eligibility for full-time benefits after averaging 20+ hours per week. Benefits include medical, dental, vision, 401(k) with match, paid time off, sick time, and flexible spending accounts. Company-paid life and accidental death insurance, exclusive vendor discounts, and performance-based bonuses are also available.

Public Storage has been recognized as a Great Place to Work, with accolades for Best Career Growth, Top 5% for Work Culture, and Top 10% for Diversity and Inclusion. Joining our team offers growth opportunities within a supportive and inclusive environment.