Customer Service - Self Storage Manager
Public Storage is seeking a Customer Service - Self Storage Manager to oversee daily operations across multiple locations. This role offers the opportunity to work both independently and collaboratively within a team dedicated to providing exceptional service in the self-storage industry.
Key responsibilities include assessing customer storage needs, recommending appropriate solutions, and selling packing and moving supplies. The manager will conduct daily inspections to ensure units are ready for rental, audit cash drawers, make bank deposits, and assist customers with payments, including making reminder and collection calls as necessary.
Candidates should have experience in customer service-oriented sales environments such as retail, restaurants, or other service-based industries. A valid driver's license and the use of a personal vehicle for travel between locations are required, with mileage reimbursement provided.
The position offers a starting wage of $15.00 per hour, with eligibility for full-time benefits upon averaging 20+ hours per week. Benefits include medical, dental, vision, 401(k) with match, paid time off, sick time, and flexible spending accounts. Performance-based bonuses are also available.
Public Storage has been recognized as a Great Place to Work, with accolades for Best Career Growth, Top 5% for Work Culture, and Top 10% for Diversity and Inclusion. Joining the team offers opportunities for professional development within a supportive and dynamic environment.