Customer Service - Self Storage Manager

Public Storage is seeking a Customer Service - Self Storage Manager to join our team. As the industry leader in self-storage, we offer a dynamic work environment where you will manage multiple locations, both indoors and outdoors, ensuring optimal customer service and facility operations.

In this role, you will assess customer storage needs, recommend appropriate solutions, and sell packing and moving supplies. Daily responsibilities include inspecting storage units to confirm inventory and availability, auditing cash drawers, making bank deposits, and assisting customers with payments, including making reminder and collection calls as needed.

The ideal candidate has experience in customer service-oriented sales environments such as retail, restaurant, or other service-based industries. A valid driver's license and reliable transportation are required, as you will travel between different work locations and perform work-related tasks. Physical requirements include the ability to lift and move items up to 35 pounds, and spending up to 50% of your time in outdoor environments, including climbing stairs and opening large doors.

We offer a competitive hourly wage of $17.00, with opportunities for performance-based bonuses. Employees working an average of 20+ hours per week are eligible for benefits, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flexible spending accounts. Additional perks include company-paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for work-related travel.

Public Storage has been recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranking us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Join us to be part of the self-storage industry's #1 team.