Customer Account Executive, Enterprise

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.

We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn.

ROLE SUMMARY

The Enterprise Customer Account Executive is responsible for driving retention and growth across a portfolio of strategic, upmarket customers. This role owns the end-to-end renewal motion while identifying and closing expansion opportunities within the installed base.

Working in close partnership with Enterprise Account Executives and cross-functional teams, the CAE ensures disciplined commercial execution, strong forecast accuracy, and consistent customer outcomes. This role requires a balance of strategic thinking, data-driven decision making, and hands-on execution.

SKILLS & REQUIREMENTS

- At least 1 year in Sales role

- Proven experience owning and executing complex renewal motions end-to-end

- Demonstrated ability to identify, build, and close upsell and cross-sell opportunities within an installed base

- Strong commercial acumen, including pricing strategy,...