Conversions Operations Specialist - Freelance Project
The Conversions Operations Specialist role is integral to supporting processes that facilitate the onboarding of conversion plans onto our client’s platform. This position involves cross-functional collaboration with internal stakeholders to enhance the onboarding experience and provide exceptional service to plan sponsors.
Key responsibilities include reviewing and recording cash and in-kind asset transfers in the trust accounting system, working with sub-custodians to settle trades for mutual funds, stable value funds, and ETFs, and performing reconciliations of invested assets and cash activity between the trust accounting system and sub-custodian by specified deadlines. The specialist will also coordinate with Implementation Managers and Investment teams to transition new and conversion-qualified plans onto the client’s platform, coordinate with receiving record keepers to liquidate and transfer plan assets from the client’s platform, update and maintain client data within CRM systems, ensure collaboration with all internal teams to meet expected timelines, and support the creation and maintenance of written operating procedures related to assigned functions.
The ideal candidate is optimistic, flexible, creative, team-oriented, results-driven, and capable of effectively collaborating with both internal and external stakeholders. A good understanding of how mutual funds, stable value funds, and ETFs trade and settle is essential, along with a strong aptitude for numbers and an understanding of cash and traditional securities reconciliations. The candidate should demonstrate an affinity for learning, creating, and iterating rapidly, be proactive and analytical with problem-solving abilities, exhibit a high degree of organization and dependability, and have the ability to prioritize tasks and manage client expectations.
Additional qualifications include experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira. General knowledge of ERISA rules and requirements, and experience with one or more compliance or record-keeping systems (e.g., SunGard Relius, ASC, FIS) are also beneficial.
This freelance project offers an hourly rate of $8 and requires working hours aligned with US Eastern Time (7:30 am - 4:30 pm).