Collections Analyst

As a Collections Analyst at Monks, you will play a pivotal role in managing the company's accounts receivable, ensuring timely recovery of outstanding invoices, and optimizing cash flow. You will be part of a dynamic finance team dedicated to maintaining financial health and supporting the company's growth.

Your primary responsibilities will include monitoring customer accounts to drive timely collections, contacting clients via phone and email to negotiate payment agreements, and recording all collection activities in the ERP system. Additionally, you will coordinate with the commercial team to resolve billing disputes, generate alerts for at-risk accounts, and prepare periodic reports on overdue accounts and collection performance.

The ideal candidate will have a degree in Business Administration, Finance, Accounting, or a related field, along with at least 2 years of experience in credit and collections. Strong knowledge of portfolio analysis, collection management, and financial indicators is essential. Proficiency in Excel and experience with ERP systems, particularly NetSuite, are preferred. Excellent communication, negotiation, and customer service skills, as well as the ability to work under pressure, are crucial for success in this role.

Monks offers a competitive compensation package, including benefits such as health insurance, paid time off, and professional development opportunities. The company fosters a collaborative and inclusive work environment, providing employees with the resources and support needed to excel in their careers.