Collections Accounting Associate

The Collections Accounting Associate will join a dynamic operations-driven organization within the industrial manufacturing sector. This role is integral to the company's financial health, focusing on managing accounts receivable and ensuring timely collections. The position offers an opportunity to work closely with customers and internal teams to maintain accurate financial records and support overall business operations.

Key responsibilities include making 40–60 outbound calls daily to address outstanding invoices and payment statuses. The associate will assist customers by providing invoice copies, facilitating payments, and resolving account discrepancies. Additionally, the role involves documenting collection activities, maintaining precise customer records, and addressing service, shipping, warranty, and billing concerns. Support for credit requests, Return Merchandise Authorizations (RMAs), and other customer account services is also expected.

Candidates should have prior experience in collections, accounts receivable, customer service, or accounting support. Strong communication and relationship-building skills are essential, along with comfort in handling high-volume outbound calls. The ability to professionally manage customer objections, attention to detail, organizational skills, and a collaborative, positive attitude are key attributes for success in this role.

The position offers an hourly wage ranging from $20 to $22. Additional benefits and perks may be available, reflecting the company's commitment to employee well-being and professional growth.

The company fosters a collaborative and supportive work environment, emphasizing professional development and internal advancement opportunities. Employees are encouraged to contribute to the organization's success while achieving their own career goals.