Cloud Field Engineering Manager
The Cloud Field Engineering Manager at Canonical leads a team of cloud solutions architects, assisting customers in understanding and implementing Canonical's open-source solutions across public clouds and private data centers. This role encompasses a broad spectrum of cloud offerings, including Ubuntu, virtualization, private cloud, Kubernetes, and advanced open-source solutions like MLOps and data platforms. As Canonical expands into industries such as telecommunications, finance, healthcare, and media, the team designs and develops new open-source solutions to meet diverse customer needs.
Key responsibilities include leading and developing a team of field engineers ranging from graduates to senior levels in presales and professional services. The manager is expected to solve customer problems by promoting Canonical's technologies and acting as a trusted advisor. Additional duties involve coaching, mentoring, offering career development feedback, implementing disciplined engineering processes, and representing the team and products to stakeholders, partners, and customers. The role also requires active participation in technical presales to help achieve departmental goals.
The ideal candidate possesses knowledge of cloud computing concepts and technologies such as Kubernetes, OpenStack, AWS, GCP, Azure, and Ceph. Practical knowledge of Linux and networking, experience in technical presales, and excellent verbal and written communication skills in English are essential. A passion for developing and growing people, experience in leading, coaching, and mentoring engineers, and the ability to ensure the team delivers timely, high-quality results are also required. An exceptional academic track record from high school and preferably university is preferred. Willingness to travel up to 25% of the time for internal company events, external tech events, and customer meetings is necessary.
Canonical offers a distributed work environment with twice-yearly in-person team sprints, a personal learning and development budget of USD 2,000 per year, annual compensation reviews, recognition rewards, annual holiday leave, maternity and paternity leave, and an Employee Assistance Programme. There are opportunities to travel to new locations to meet colleagues and a Priority Pass for travel and travel upgrades for long-haul company events.
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, Canonical is changing the world daily. The company recruits globally and sets a high standard for its team, expecting excellence to succeed. Canonical has been a remote-first company since its inception in 2004, offering a unique window into the world of 21st-century digital business.