Client Onboarding Manager

The Client Onboarding Manager at Avetta plays a pivotal role in ensuring the successful integration of new clients into our platform. This position involves close collaboration with client stakeholders, internal project teams, and supplier sales leadership to drive efficient onboarding campaigns. Avetta is a leading provider of cloud-based supply chain risk management solutions, connecting organizations with qualified suppliers to promote sustainable growth.

Key responsibilities include setting clear expectations with clients, fostering open communication, and establishing Avetta as a trusted partner. The role requires supporting clients both on-site and within their systems, assisting in gathering and managing supplier lists, and coordinating communication plans. Additionally, the Client Onboarding Manager will oversee the quality assurance of supplier data, implement change management best practices, and ensure seamless transitions to Client Success Managers post-launch.

Candidates should possess 2-3 years of experience in customer onboarding, implementation, or customer success roles. A high energy level, determination, and perseverance are essential. Strong communication skills, both written and verbal, are required, along with the ability to work independently and as part of a team. Proficiency in CRM systems like and the Microsoft Office suite is also necessary. A bachelor's degree in business administration or a related field is preferred, and project management certification or training is a plus.

Avetta offers a competitive compensation package, including health, dental, and vision insurance, a 401(k) plan, and paid time off. The company fosters a collaborative and dynamic work environment, providing opportunities for professional growth and development. Joining Avetta means becoming part of a team dedicated to enhancing supply chain safety and sustainability worldwide.