Client Manager
The Client Manager at WPP Media plays a pivotal role within OpenDoor, WPP's bespoke global operating model for Amazon. This position is integral to supporting WPP's mission of delivering consistency, excellence, and best-in-class service for Amazon's diverse businesses, including XCM, Prime Video, and RMI. The role is based in London and reports to senior leadership within the OpenDoor team.
Key responsibilities include managing day-to-day requests and workstreams, from informing annual strategies to overseeing ad hoc projects, ensuring high-quality deliverables that meet deadlines. The Client Manager works closely with regional planning teams and local market contacts to address queries, manage critical concerns, and provide clear direction. Acting as the primary point of contact for daily client communications, the role involves building strong, trusted relationships with key stakeholders and contributing to governance meetings to offer a holistic overview of the business.
The ideal candidate will possess a strong background in client management, with experience in media planning and execution. Essential skills include excellent communication and interpersonal abilities, proficiency in project management, and a deep understanding of the media landscape. Familiarity with Amazon's business operations and WPP's service offerings is highly advantageous. The role requires a proactive approach to problem-solving and the capacity to collaborate effectively with cross-functional teams.
WPP Media offers a competitive compensation package, including a comprehensive benefits program. Employees have access to professional development opportunities, fostering career growth within a dynamic and innovative environment. The company emphasizes work-life balance and provides resources to support employee well-being.
Joining WPP Media means becoming part of a global leader in media and marketing services, committed to creativity and transformation. The company culture values openness, optimism, and extraordinary talent, providing a platform for employees to thrive and make a significant impact in the industry.