Client Engagement Partner - AI-Driven Transformation & Process Intelligence (Logistics/Transportation)
The Client Engagement Partner (CVP) at Celonis is a pivotal role within the Value Engineering team, focusing on leading strategic customer success initiatives in the Logistics and Transportation sectors. Celonis, a global leader in Process Intelligence and Process Mining technology, is renowned for its innovative AI-driven solutions that transform business operations. The CVP will act as a trusted advisor to strategic clients, ensuring the successful adoption and value realization of Celonis' Process Intelligence platform.
In this role, the CVP will engage with C-level executives to define long-term visions for business transformation, coordinate cross-functional teams to deliver projects on time, and drive measurable business impact. Responsibilities include leading customer success initiatives, developing and maintaining strong relationships with key stakeholders, and organizing customer advisory boards to gather insights and address industry challenges. The CVP will also represent Celonis at industry events, promoting customer advocacy and innovation.
Candidates should have a minimum of 15 years of relevant experience in customer success, strategy consulting, or related fields, with a strong background in large-scale transformation programs and process re-engineering engagements. Experience with AI-based transformation is highly desirable. The role requires deep exposure to successful change management practices, the ability to navigate large global organizations, and a consultative approach when engaging with senior executives. Strong project management skills, excellent communication abilities, and a proactive, team-oriented mindset are essential.
Compensation includes a competitive base salary, bonus, commission, equity, and benefits. The work schedule offers a flexible hybrid model with unlimited paid time off. Additional perks include inclusive parental leave, wellness programs, mental health counseling, community volunteer days, and inclusion initiatives. Employees also have access to Restricted Stock Units (RSUs), merit-based refresh grants, learning and mentorship programs, subsidized Wellhub memberships, and paid time off for community and environmental causes.
Celonis fosters a dynamic and inclusive culture, emphasizing customer value, teamwork, and innovation. The company offers significant growth opportunities, including access to a dedicated learning platform, mentorship programs, and a flexible work environment that balances remote focus with vibrant office collaboration. Joining Celonis provides the chance to be part of a mission-driven organization that is redefining how businesses leverage data to solve critical challenges.