City Operations Manager - (Minneapolis)
The City Operations Manager at Bird is a pivotal role within the Operations Team, responsible for overseeing and managing the company's business operations in the Minneapolis area. This position involves full profit and loss (P&L) ownership, managing vendor and stakeholder relationships, and leading key strategic projects. The ideal candidate should possess strong strategic thinking abilities, excellent time-management skills, and the capacity to communicate effectively to align strategy with execution.
Key responsibilities include managing the end-to-end operations of the Minneapolis portfolio, tracking and reporting critical operational metrics, and utilizing data to optimize processes and solve problems. The role also involves representing Bird in operational matters with city officials, vendors, and other third parties, driving local growth initiatives, managing costs to ensure profitability, and building and leading a motivated operations team. Additionally, the City Operations Manager is expected to collaborate across the organization to ensure timely resolutions and quality control.
Candidates should have at least 3 years of relevant experience, including a minimum of 1 year in a team management role. Essential skills include strong communication abilities, proficiency in data management tools like Excel, and experience in problem-solving and decision-making in ambiguous environments. A self-motivated and energetic attitude, along with the ability to adapt to new concepts and tools, is also important.
Bird offers a competitive salary range for this position, with a base salary between $65,000 and $88,000 per year. Additional benefits include ample time off to relax and recharge, a wellness resource, a work-from-home stipend, an employer-paid healthcare package, and Bird ride credits.
Working at Bird provides an opportunity to be part of a dynamic and innovative team dedicated to transforming urban mobility. The company fosters a culture of inclusion, encouraging diverse backgrounds and perspectives, and offers a collaborative environment where employees can contribute to shaping the future of micromobility.