Case Manager
Morgan & Morgan, a leading personal injury law firm dedicated to protecting the people, not the powerful, is seeking a highly organized and customer-focused Case Manager to join their team in Mobile, Alabama. As a Case Manager, you will play a pivotal role in managing personal injury case files from intake through closing, under the supervision of an attorney. This position offers an opportunity to contribute to the firm's mission of fighting for consumer rights and making a meaningful impact on clients' lives.
In this role, your key responsibilities will include daily interactions with existing and potential clients via telephone and in person, ordering medical records from providers, and communicating with clients and providers during the course of treatment. You will obtain necessary documents to support injury and liability positions, interact with insurance carriers and healthcare providers to secure records and account balances, and negotiate case settlements with insurance carriers. Additionally, you will negotiate deductions of outstanding medical balances with providers, maintain organized case files, prepare comprehensive demands, and assemble support for submission to carriers. Collaboration with attorneys to present case summaries and managing case files from intake to closing under the direction of an attorney are also essential aspects of this role.
To be considered for this position, candidates should possess a Bachelor's degree (preferred) and have prior experience as a Personal Injury Case Manager. At least two years of experience working in a legal position or as an insurance adjuster are preferred. Strong negotiating skills, the ability to work as a team player, and proactive interaction with clients, insurance companies, and medical providers are essential. Candidates should also demonstrate the ability to multitask, prioritize, and manage workload with minimal supervision, along with strong writing and communication skills and attention to detail. Proficiency in Microsoft Word, Excel, Outlook, and typing at least 35 words per minute are required.
Morgan & Morgan offers a comprehensive benefits package for full-time employees, including medical and dental insurance, a 401(k) plan, paid time off, and paid holidays. This package is designed to support the well-being and professional growth of their team members.
Joining Morgan & Morgan means becoming part of a dedicated team committed to consumer rights and justice. The firm values a collaborative and supportive work environment, offering opportunities for professional development and career advancement. If you are passionate about making a difference and have the qualifications and skills outlined above, Morgan & Morgan encourages you to apply for this rewarding opportunity.