Case Manager
Morgan & Morgan, a leading personal injury law firm dedicated to protecting the people, not the powerful, is seeking a Case Manager to join their team in Macon, Georgia. The firm operates with over 6,000 employees across all 50 states, united by the mission: For the People. As a Case Manager, you will play a pivotal role in assisting attorneys with case development and management, ensuring clients receive the highest level of service.
In this role, you will engage daily with existing and potential clients via telephone and in person, order medical records from providers, and communicate with clients and providers during the course of treatment. You will obtain necessary documents to support injury and liability positions, interact with insurance carriers and healthcare providers to secure records and account balances, and work directly with multiple coworkers involved in the management and support of case files. Maintaining organized case files, preparing comprehensive demands, and assembling support for submission to carriers under the direct supervision of an attorney are also key responsibilities. Additionally, you will interact with attorneys and present case synopses when required, managing case files from intake to closing under the direction of an attorney.
The ideal candidate will possess a Bachelor’s degree and have prior experience as a Personal Injury Case Manager. At least 2 years of experience in a legal position or as an insurance adjuster is preferred. Strong organizational skills with the ability to multitask, prioritize, and manage workload with a positive attitude and minimal supervision are essential. Proactive interaction with clients, insurance companies, and medical providers is crucial, along with strong written and verbal communication skills and attention to detail. Proficiency in Microsoft Word, Excel, Outlook, and typing at least 35 words per minute is required.
This is an on-site position, providing the opportunity to be fully immersed in the work and gain direct experience alongside the team. Morgan & Morgan offers an excellent benefits package for full-time employees, including medical and dental insurance, a 401(k) plan, paid time off, and paid holidays.
Joining Morgan & Morgan means becoming part of a firm that values its employees and is committed to consumer rights. The Case Manager role offers a chance to make a significant impact within the organization and contribute to the successful resolution of legal matters.