Business Intelligence Developer, CEG (Bangkok-based, 10-month Contract)
The Business Intelligence Developer, CEG position at Agoda is a contract role based in Bangkok for a duration of 10 months. This role is part of Agoda’s Customer Experience Group (CEG), which is responsible for optimizing customer interactions and ensuring the delivery of high-quality service across Agoda’s global travel platform. Agoda, a leading online travel agency headquartered in Asia, provides a dynamic environment driven by data and continual innovation to support its mission of helping people travel anywhere with ease.
In this position, the developer will design, build, and maintain business intelligence solutions that empower Agoda’s customer support, operations, and analytics teams. Responsibilities include gathering business requirements, creating reports and dashboards, performing data analytics, and translating data insights into actionable business strategies. Collaboration with cross-functional teams is essential to deliver scalable and accurate BI solutions tailored to the CEG’s objectives.
Candidates should possess strong technical skills in SQL, data visualization tools such as Tableau or Power BI, and experience with ETL processes. A bachelor’s degree in Computer Science, Information Systems, or a related field is required, and prior experience in BI development, data modeling, or analytics is highly desirable. Effective communication skills and the ability to understand complex business needs are critical for success in this role.
Compensation and benefits for contract roles at Agoda are competitive within the industry, with potential access to benefits such as health insurance, paid leave, and opportunities for flexible or hybrid work arrangements. Employees also enjoy a diverse and inclusive work environment that prioritizes both professional growth and personal well-being.
Agoda’s company culture is characterized by its focus on innovation, collaboration, and global impact. The organization offers employees opportunities to work with advanced technologies and data-driven decision-making processes, making it an ideal workplace for individuals seeking career advancement within the tech and travel industries.