Bilingual Receptionist

Flexner Houser Injury Law is seeking a Bilingual Receptionist to join their new office in Goldsboro, North Carolina. This role is integral to establishing the office's presence and ensuring a welcoming environment for clients. The receptionist will serve as the first point of contact, reflecting the firm's commitment to professionalism and client care.

Key responsibilities include managing front desk operations, greeting clients and visitors, and handling all inbound communications with warmth and efficiency. The receptionist will coordinate appointments, manage calendars, and send timely confirmations and reminders. Additionally, the role involves supporting initial client intake by asking preliminary questions to understand their needs and directing them to the appropriate team member. Maintaining an organized office environment and assisting with basic technical issues are also essential duties.

The ideal candidate will have prior experience in office administration or reception, demonstrating strong organizational skills and attention to detail. Fluency in both Spanish and English is required to effectively communicate with a diverse client base. Excellent interpersonal skills, the ability to remain composed under pressure, and proficiency with Microsoft 365 and SharePoint are essential. A proactive attitude and problem-solving abilities are highly valued.

Flexner Houser Injury Law offers a supportive work environment with opportunities for professional growth. Employees can expect a collaborative team culture and the chance to make a meaningful impact in the community by assisting underserved populations.