Assistant Store Manager
The Assistant Store Manager at Studs plays a pivotal role in supporting the daily operations of the studio, ensuring a seamless and exceptional experience for customers. As a key member of the leadership team, this position collaborates closely with the Studio Manager to drive revenue, coach team members, and uphold the high standards that define Studs' customer experience. The role is based in San Diego, California, and reports directly to the Studio Manager.
In this capacity, the Assistant Store Manager is responsible for overseeing daily studio operations, including inventory management, supply ordering, and the completion of operational tasks with precision. They track daily business performance, support the execution of sales strategies to meet targets, and ensure compliance with safety protocols and piercing regulations. Additionally, they maintain a consistent presence on the floor to guide the team and ensure an exceptional customer experience, actively resolving customer concerns and advocating for improvements that elevate the studio environment.
Candidates for this role should have at least one year of retail management or customer-facing team leadership experience, demonstrating a track record of operational excellence. Availability for a flexible schedule of five days per week, including evenings, weekends, and holidays, is required. The role demands the ability to stand for extended periods and lift up to 20 pounds. Strong judgment, a proactive mindset, and a bias toward ownership and follow-through are essential, as is the ability to thrive in a feedback-rich environment and contribute to a collaborative, high-performing team culture.
Compensation for this position includes a competitive hourly rate of $24.75. Benefits encompass comprehensive medical, dental, and vision insurance, with $0 in-network mental health visits, access to mental health and work/life resources, voluntary life insurance, health and commuter tax-advantaged accounts, a 401(k) retirement savings plan, paid time off, paid safe and sick leave accruals, paid parental leave, and a paid sabbatical after four years of service. Employees also enjoy exclusive discounts on piercings and jewelry, with additional perks such as pet insurance, discounted tickets, personal finance coaching, and healthy rewards.
Studs is an experiential retail and e-commerce brand that has reimagined the ear piercing experience by offering consultative and expert needle piercing services, combined with a wide assortment of accessibly priced, on-trend earrings. The company's culture is built on three key values: "We're All in this Together," emphasizing teamwork and integrity; "We're All Ears," fostering a culture of feedback and transparency; and "We're Always Growing," encouraging continuous learning and improvement. Studs has experienced significant growth, quadrupling its store count post-COVID and increasing revenue by 2,000% since 2020. The company has raised a total of $23 million across three funding rounds, with the most recent being a $20 million Series B round completed in October 2021.
Joining Studs offers an opportunity to be part of a dynamic and rapidly growing company that is redefining the ear piercing and earring experience. Employees are encouraged to contribute to a culture of inclusion, collaboration, and continuous improvement, with opportunities for personal and professional growth. The company's commitment to innovation and customer satisfaction provides a rewarding environment for those passionate about fashion, customer service, and retail operations.