Assistant Store Manager
The Assistant Store Manager at Studs plays a pivotal role in supporting the daily operations of the studio, ensuring a seamless and exceptional experience for customers. This position reports directly to the Studio Manager and is integral to maintaining the studio's high standards of service and efficiency. Studs, founded in 2019, is a New York-based company that has reimagined the ear-piercing experience by offering consultative and expert needle piercing services, combined with a wide assortment of accessibly priced, on-trend earrings.
In this role, the Assistant Store Manager is responsible for overseeing daily studio operations, including inventory management, supply ordering, and ensuring operational tasks are completed with precision. They track daily business performance, support the execution of sales strategies to drive revenue, and uphold compliance standards, including safety protocols and piercing regulations. Additionally, they maintain a consistent presence on the floor to guide the team and ensure an exceptional customer experience, actively support the resolution of customer concerns, and model service recovery when needed.
Candidates for this position should have at least one year of retail management or customer-facing team leadership experience, demonstrating a track record of operational excellence. Availability to work a flexible schedule of five days per week, including evenings, weekends, and holidays, is required. The role also demands the ability to stand for extended periods and lift and move up to 20 lbs. Comfort with handling chemicals and adhering to health and safety protocols is essential. Strong judgment, a proactive mindset, and a bias toward ownership and follow-through are key attributes for success in this role.
Studs offers a comprehensive benefits package, including medical, dental, and vision insurance with $0 in-network mental health visits, access to mental health and work/life resources, voluntary life insurance, health and commuter tax-advantaged accounts, a 401(k) retirement savings plan, paid time off, paid parental leave, and paid sabbatical after four years of service. Employees also receive exclusive discounts on piercings and jewelry, with additional perks such as pet insurance, discounted tickets, personal finance coaching, and healthy rewards.
Studs is committed to fostering a culture of inclusion, collaboration, and continuous improvement. The company values feedback and transparency, believing that a diverse team contributes to its success. Joining Studs provides an opportunity to be part of a rapidly growing company that is redefining the ear-piercing experience and offering a unique environment for personal and professional growth. (clodura.ai)