AI Tech Lead (Business Solutions)
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GET TO KNOW US
Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 300,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours.
Ideals Virtual Data Room (VDR) Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions.
Ideals Board Board and leadership collaboration platform for faster, safer, and more compliant decision-making.
THE ROLE
We are looking for an AI Tech Lead to own the end-to-end transformation of our internal operations. Your mission is to lead process transformation initiatives by implementing agentic pipelines that automate repetitive tasks, improve operational productivity, and enable autonomous, “thinking” workflows across internal teams.
You will start by launching high-impact pilots for specific business units and then scale these solutions across the entire organization. This is a strategic role focused on internal enterprise transformation and agent architecture, rather than our commercial SaaS product. You will act as the central AI authority - mentoring team, managing vendor relationships, and building an AI-champion community at Ideals.
Tech stack: GCP, Cloud Run, BigQuery, Vertex, Terraform, Airflow, Make, N8N, Python, JS, etc. We are open to investigating new tools.
Team: You will lead 2 Business Process Automation Specialists and 3 external contractors.
Cross-functional collaboration: Data Engineering, ERP, IT, IT Security, Business Intelligence, Data Analysts, Revenue Operations Teams.
Stakeholders: Finance, Customer...