Account manager
Hybrid with 2-3 days a week in our London office
ABOUT US
Seccl is the Octopus-owned embedded investment platform that’s on a mission to helping more people to invest – and invest well.
We’re B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years.
We’re also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money.
Check out the Seccl website for the latest on our products and our mission to shape the future of investments.
THE ROLE
We’re looking for an Account manager to join our team. Reporting into the Head of account management, you’ll work closely with teams across Customer support, Launch, Product and Commercial to manage and grow relationships with our customer firms, acting as a trusted commercial partner to senior stakeholders across their business. As we continue to scale and support the evolving needs of the advice and fintech market, this is an exciting opportunity to play a key role in delivering a market-leading customer experience and helping firms achieve their growth ambitions through Seccl.
Our team is a collaborative and customer-focused group, working closely with firms to help them realise the full value of our platform and capabilities. The team sits at the heart of our growth strategy, combining relationship management, commercial thinking and deep industry knowledge to deliver exceptional outcomes for our customers. You’ll play a key role in strengthening long-term partnerships, driving adoption of new features and helping shape the future experience we provide to firms across the market.
ON A TYPICAL DAY YOU WILL BE…
- Owning and managing a portfolio of complex customer accounts,...