Account Manager

DiliTrust, a leading European SaaS publisher specializing in legal technology, is seeking an Account Manager to join their team in Montreal. The company offers an AI-native, fully integrated platform designed to simplify and connect every dimension of legal work, empowering corporate legal teams to move faster, reduce risk, and drive business decisions.

In this role, the Account Manager will build and maintain strategic relationships with legal departments, General Counsel, Corporate Secretaries, Legal Operations teams, CEOs, Board members, and other executive stakeholders across multinational corporations and public sector organizations. Responsibilities include driving customer adoption, managing contract renewals, identifying upsell and cross-sell opportunities, leading customer business reviews, and collaborating cross-functionally to support customer needs.

Ideal candidates should have at least 5 years of relevant experience in account management, customer success, or enterprise SaaS environments, with a proven ability to build strategic long-term account plans and develop trusted customer relationships. Experience managing strategic or enterprise customer accounts within a technology or SaaS environment is preferred. Fluency in both French and English is required.

DiliTrust offers a highly competitive commission structure and clear career growth opportunities, including a development path from Account Manager to Key Account Manager. The company provides a flexible hybrid work model that supports both collaboration and work-life balance.

Joining DiliTrust means becoming part of a fast-growing legal technology company within a collaborative and international environment, with offices in France, Italy, Spain, Germany, the USA, Dubai, and Morocco. The company has been recognized for offering a positive and stimulating work environment, having been awarded the "Happy at Work" and "Tech at Work" labels since 2019.