Account Executive, Mid-Market

As a Mid-Market Account Executive at Intercom, you will play a pivotal role in driving the growth and adoption of our AI Customer Service solutions within the mid-market segment. Intercom is dedicated to transforming customer experiences through innovative AI-driven products, and this position offers the opportunity to be at the forefront of that mission.

In this role, you will manage the entire sales cycle, from prospecting to closing deals, employing a consultative sales approach. Responsibilities include providing accurate revenue forecasts, staying informed about product developments, and creating tailored demonstrations to meet client needs. Additionally, you will engage in team development and represent customer feedback to cross-functional partners.

The ideal candidate will have over 4 years of experience as an Account Executive, with at least 2 years in SaaS sales. A proven track record of exceeding sales quotas, exceptional communication skills, and the ability to thrive in a fast-paced environment are essential. A growth mindset, intellectual curiosity, and ambition are also key attributes for success in this role.

Intercom offers a competitive salary and meaningful equity, comprehensive medical, dental, and vision coverage, flexible paid time off, and a 401k plan with matching. The company fosters a collaborative and inclusive culture, providing opportunities for professional growth and development.